Community Support
Access to community channels and documentation. Best-effort responses, typically within 24–48 hours on business days.
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Questions? Feedback? We'd love to hear from you.
About the Project
TradingEngine is the execution infrastructure that powers CryptoAI, a desktop application for AI-assisted trading.
CryptoAI provides the user interface and workflow, while TradingEngine acts as the deterministic execution layer between large language models and exchange APIs.
The project focuses on transparency and control. No built-in strategies, no profit guarantees, no black-box automation. Users bring their own AI models, prompts, and risk assumptions.
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Contact Form
Support
Support scope & response times
Priority Support
Priority email support for active subscribers. Target response time: 12–24 hours during business days.
Support focuses on setup, configuration, and bug reports. Strategy design and trading decisions remain the user's responsibility.
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